Terms of Service
Overview
Welcome to Novexa!
The terms "we", "us" and "our" refer to Novexa, a trading name of Saphir Ecom LLC. Novexa operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Novexa is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our Products
We have made every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your device and settings.
We do not warrant that the appearance or quality of any product or service purchased by you will meet your expectations or match exactly what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered.
Section 3 – Orders
When you place an order, you are making an offer to purchase. Novexa reserves the right to accept or decline any order at its discretion. An order is not accepted until payment is received and confirmed.
Please review your order carefully before submitting. Once an order is accepted, cancellation may not be possible. If an order is modified or canceled, we will attempt to notify you using the contact information provided.
All purchases are subject to our Refund Policy.
Purchases are for personal or household use only and not for resale or export.
Section 4 – Prices and Billing
Prices, promotions, and discounts are subject to change without notice. The price charged will be the price displayed at checkout.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
You agree to provide current, complete, and accurate billing and payment information and authorize us to charge your payment method accordingly.
Section 5 – Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once products are handed over to the carrier, title and risk of loss pass to you.
Section 6 – Intellectual Property
All content on the Services — including text, graphics, logos, images, videos, product names, designs, and trademarks — is owned by Novexa, its licensors, or affiliates, and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorized use is strictly prohibited.
"Novexa" and all related names, logos, and slogans are trademarks of Saphir Ecom LLC.
Section 7 – Optional Tools
We may provide access to third-party tools "as is" without warranties or endorsements. Use of such tools is at your own risk.
Section 8 – Third-Party Links
We are not responsible for third-party websites or content. Accessing third-party sites is at your own risk.
Section 9 – Relationship with Shopify
Novexa is powered by Shopify, but all sales are made directly with Novexa. Shopify is not responsible for any transactions or disputes between you and Novexa.
Section 10 – Privacy Policy
All personal information is governed by our Privacy Policy and Shopify's Privacy Policy. By using the Services, you acknowledge and agree to these policies.
Section 11 – Feedback
Any feedback you submit grants us a perpetual, royalty-free license to use it for any lawful purpose. We are not obligated to compensate or respond.
Section 12 – Errors, Inaccuracies and Omissions
We reserve the right to correct errors or cancel orders at any time without prior notice.
Section 13 – Prohibited Uses
You agree not to use the Services for unlawful, abusive, fraudulent, or harmful purposes. Violations may result in termination of access.
Section 14 – Termination
We may terminate your access at any time. Obligations incurred prior to termination remain enforceable.
Section 15 – Disclaimer of Warranties
The Services and products are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.
Section 16 – Limitation of Liability
To the maximum extent permitted by law, Novexa and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
Section 17 – Indemnification
You agree to indemnify and hold harmless Novexa, Shopify, and their affiliates from any claims arising from your use of the Services or violation of these Terms.
Section 18 – Severability
If any provision is deemed unenforceable, the remaining provisions remain in full force.
Section 19 – Waiver; Entire Agreement
These Terms constitute the entire agreement between you and Novexa.
Section 20 – Assignment
You may not assign these Terms without our consent. We may assign them freely.
Section 21 – Governing Law
These Terms are governed by the laws of the State of Wyoming, United States.
Section 22 – Headings
Headings are for convenience only and do not affect interpretation.
Section 23 – Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
Section 24 – Contact Information
Questions about these Terms should be sent to:
Novexa
Trading name of Saphir ECOM LLC
📧 support@trynovexa.com
📍 30 North Gould Street, Ste R, Sheridan, Wyoming, 82801, United States
📞 +1 (307) 293-4270
